Terms and conditions

Provider

Configurix provides the Service. Company contact details and the regional email address are shown in the contact panel.

Scope of services

Configurix specializes in complex products and builds custom configurators and business software for manufacturers, dealers, installers and other businesses. Depending on the selected service, the platform can include:

• 3D product configurators, including pergolas, verandas, doors and other configurable products
• Product rules, pricing, quotes and PDF generation
• Customer and project management, CRM and lead qualification
• Calendars, appointments and installation management
• Materials, bills of materials (BOM), jobs, orders and invoicing
• AR visualization
• Analytics, reporting, communication and automation tools
• Website and business-system integrations within the agreed scope

The exact features available may depend on the selected subscription plan and agreed project scope.

User accounts

To use the platform, users must create an account. You are responsible for:

• Providing accurate and complete information
• Keeping login credentials confidential
• All activities performed under your account

Configurix reserves the right to suspend or terminate accounts in case of misuse or violation of these Terms.

Subscription and payments

Some features of Configurix require a paid subscription.

• Subscription fees are billed according to the selected plan
• Prices are shown excluding applicable taxes unless stated otherwise
• Payments are due in advance and non-refundable unless required by law

Configurix may change pricing with reasonable prior notice.

Use of the platform

Users agree to use Configurix only for lawful business purposes. You must not:

• Use the platform for illegal activities
• Interfere with system security or availability
• Upload malicious code or content
• Reverse-engineer or copy the software

Customer and project data

Users remain the owners of all customer and project data entered into the platform. Configurix processes this data solely to provide the Service and in accordance with applicable data protection laws.

Intellectual property

All rights to the Configurix platform, including software, designs, trademarks, and content, remain the exclusive property of Configurix. Users are granted a limited, non-exclusive, non-transferable right to use the Service during the subscription period.

Availability and maintenance

Configurix strives to provide high availability but does not guarantee uninterrupted service. We reserve the right to:

• Perform maintenance
• Update or improve features
• Temporarily restrict access for technical reasons

Limitation of liability

To the maximum extent permitted by law:

• Configurix is not liable for indirect or consequential damages
• Liability is limited to damages caused by intentional misconduct or gross negligence
• Configurix is not responsible for business losses, lost profits, or data inaccuracies caused by user input

Termination

Users may terminate their subscription according to the terms of their plan.

Configurix may terminate or suspend access if these Terms are violated.

Upon termination, access to the platform will be disabled in accordance with data retention policies.

Changes to the terms

Configurix may update these Terms from time to time. Changes will be communicated in advance where required. Continued use of the Service constitutes acceptance of the updated Terms.

Governing law

These Terms are governed by the laws applicable at the registered seat of the company, excluding conflict of law provisions.

Contact

If you have questions regarding these Terms, please use the regional contact or data protection email shown on this page.

info@configurix.co.uk · office@configurix.de